- This Privacy Policy defines the principles of processing and protecting personal data provided by users in connection with their use of the services offered by the Hotel Panorama website (hereinafter: the Service)
- The administrator of the personal data contained in the Service is Panorama s.c., Mszczonów 96-320, ul. Tarczyńska 109a registered under the business registry number NIP: 8381621854 (hereinafter: the Data Controller).
- In order to ensure the security of entrusted personal data, the Data Controller operates based on internal procedures and recommendations, compliant with relevant legal acts regarding personal data protection, and in particular with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
- The Data Controller exercises special diligence to protect the interests of the data subjects, and in particular ensures that personal data are:
- processed lawfully,
- collected for specified, lawful purposes and not further processed in a manner incompatible with those purposes,
- factually correct and adequate in relation to the purposes for which they are processed,
- stored in a form enabling identification of the data subjects no longer than necessary to achieve the purpose of processing.
- The Data Controller collects information about users and their behaviors through voluntarily submitted information in forms for the purposes of:
- responding to user inquiries submitted via the contact form based on Article 6(1)(f) of the GDPR,
- accepting reservations using the online booking system based on Article 6(1)(b) of the GDPR,
- providing services offered by the Data Controller based on Article 6(1)(b) of the GDPR,
- marketing, including sending commercial information to email addresses if the Customer has consented by selecting the appropriate option during the booking process, based on Article 6(1)(a) of the GDPR. Consent to data processing for marketing purposes and sending commercial information can be withdrawn by clicking the appropriate link in the received message or sending such a request to the Data Controller's email address,
- pursuing the legitimate interest of the Data Controller in specific cases based on Article 6(1)(f) of the GDPR, e.g., debt collection,
- At the first visit to the Hotel Panorama website, the user is informed about the use of cookies. By continuing to use the website, the user consents to the use of cookies on the website. Not changing browser settings by the user is equivalent to consenting to the use of cookies.
- Changes to cookie settings will take effect after restarting or refreshing the session on the Data Controller's website.
- Installation of "cookies necessary for the basic functionality of the Service" is required for its proper operation, especially for authorization.
- Cookies necessary for the operation of the site can be changed by modifying the browser settings. However, it should be noted that changing these settings may cause improper functioning of the site.
- More information about cookies is available in the "Help" section in the user's web browser menu.
- Users who, after reading the information available in the Service, do not want cookies to remain stored in the device's web browser, should delete them from their browser after finishing their visit to the Service. The following types of cookies are used within the Service:
- session cookies - remain in the browser until it is closed or the user logs out of the Service,
- persistent cookies - remain in the device's browser until deleted by the user or until a predetermined time specified in the cookie's parameters.
- Cookies can be functionally categorized as follows:
- analytical cookies, which help improve user experience by understanding how users use and convert on the site,
- marketing cookies, used for personalizing advertising content, properly targeting and analyzing the performance of marketing channels and sales channels,
- necessary cookies, fundamental for the basic functionality of the Service.
- The cookies we use allow us to develop our website.
- Some cookies may be set by providers of the Online Booking System only for the purposes of:
- improving and supporting the booking process,
- analyzing and collecting statistical data about the use of the website and online booking system to improve them,
- the Online Booking System provider informs about installed cookies in the user interface of that system
- The Data Controller may use automated decision-making, including profiling, for marketing purposes (including automated matching of advertisements to your interests and measuring their effectiveness), and offer personalization based on Article 6(1)(a) of the GDPR.
- Recipients of personal data may be authorities, institutions, and entities authorized under legal regulations, as well as entities providing services to the Data Controller (e.g., legal services, IT, marketing, accounting, and other parties involved in delivering the ordered service).
- We use the following analytical tools:
Google Analytics - to learn how Google processes your personal data, visit: https://policies.google.com/technologies/partner-sites?hl=pl - We use the following marketing tools:
Facebook Pixel - Users who provide personal data to the Data Controller have the right to access, modify, request deletion, or limit or stop processing their personal data at any time. Users can also request deletion of their personal data from the service at any time. The right to data portability does not apply, as no data exchange standard between hotel entities has been established.
- To exercise the above rights, the Service user should contact the Data Controller using the same email address or phone number provided to the Service, by contacting: recepcja@hpm.com.pl
- The Service user has the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal, by direct contact with the Data Controller or, in the case of technology, by changing the cookie settings.
- Any Service user may lodge a complaint with the Personal Data Protection Office.
- The Service may contain links to other websites that operate independently from the Service and are not supervised by the Service in any way. These sites may have their own privacy policies and terms, which we recommend reviewing carefully.
- The Data Controller reserves the right to change the website's privacy policy, which may occur due to the development of internet technology, possible changes in data protection law, and the development of the Service. Users will be informed of any changes in a visible and understandable manner.
